SMS-Magic Converse Salesforce App

The SMS-Magic Converse Guide equips admins with setup and configuration steps. This guide also has content for users to use SMS-Magic.

    Overview - Campaign Manager

    A Campaign is a series of activities that you perform to promote or sell your products and services to your target audience. 

    Common Use Cases for Text Messaging Marketing Campaigns:-

    • Sales and Promotions

    • Product Announcements

    • Surveys

    • Alerts and Reminders

    • Loyalty Programs

    The Campaign Manager is an add-on package to the SMS-Magic Converse app on Salesforce that allows you to run campaigns with standard Salesforce List View and Reports using converse templates.

    Features:-

    • Run campaigns using standard Salesforce List View and Reports

    • Track campaign success in terms of sent, delivered, response, and success rate

    • Running campaign using a report [tabular format] having multiple standard objects or custom objects for predefined report types 

    • Running campaign using a report [tabular format] having multiple standard objects or custom objects for custom report types 

    • Running a campaign using a report having 2000+ records

    • Compliance support with Campaign Manager

    • Running campaign using list view supported for community users [Using report not supported for community users]

    • Scheduling recurring campaigns of type daily, weekly, monthly & yearly

    • Supports URL Shortening and Tracking

    Updated on Feb 26, 2024